NorthWestern Energy customers report scam calls in South Dakota, Nebraska and Montana

SIOUX FALLS, SD (Dakota News Now) – Scammers posing as NorthWestern Energy representatives have targeted customers in South Dakota, Nebraska and Montana via calls and text messages, attempting to steal money by threatening to immediately cut off service.

Scammers use the company’s logo in text and other emails and mimic NorthWestern Energy’s phone greeting.

The company reports that scammers are demanding payment within an hour to avoid service interruption.

NorthWestern Energy cautions customers that they will never ask for instant payment or a specific type of payment, such as a prepaid card, or at vending machines that accept cash payments, such as bitcoin ATMs. NorthWestern Energy also does not use QR codes to request or process payments. Customers will receive multiple termination notices and be offered several bill payment options before service is turned off.

Northwestern urges you not to engage with scammers and hang up immediately.

To learn more about how to avoid becoming a victim of fraud or report fraud, go to NorthWesternEnergy.com/ScamAlert. Montana customers can call 888-467-2669 and Nebraska and South Dakota customers can call 800-245-6977.

Copyright 2023 KSFY. All rights reserved.