The Shelby County Commission sets goals for the city clerk’s office at a commission meeting

MEMPHIS, Tenn. (WMC) – Shelby County Clerk Wanda Halbert sees Monday’s county commission meeting as a step forward, with commissioners laying out a number of goals for her and her office.

The resolution requires Halbert to replace and renovate the damaged stores, hire necessary staff, conduct job training to identify needed staff and bring all facilities up to code.

Clerk Halbert says none of the county office locations are ADA compliant.

Goals also include Halbert fully automating the locations and opening the long-awaited Riverdale location by the end of October.

“We can’t, and I told them, we can’t guarantee that it’s going to open, but we can guarantee that we’re going to be looking to put things in place,” Halbert said.

The Riverdale office is poised to replace the former Germantown location, which Halbert said was closed during the pandemic.

But it is impossible to open it without employees.

Halbert and Shelby County Human Resources agree there are openings in the clerk’s office, but differ on the number of vacancies and the overall hiring process.

Shelby County Human Resources says the clerk’s office has about 30 to 35 open positions.

Halbert says they have 22 to 24 people and four appointments pending.

Halbert says it takes 60 to 90 days to hire people.

Shelby County Human Resources says that’s not true, saying it takes 15 days to hire.

Shelby County’s director of human resources says one job in the clerk’s office had more than 1,700 pending applications.

HR wants Halbert to hire permanent employees before hiring temps. Holbert looks at other things.

Halbert’s next step will be working with the provincial government to hire temporary workers in hopes of making them permanent.

“I believe we are on the right track,” he said. “But right now we need to get some staff in this office.”

Monday’s ruling also requires Halbert to report monthly on how the clerk’s office is reducing long lines and other issues.

Shelby County Mayor Lee Harris asked Halbert to extend his business hours in the past.

Some commissioners asked this on Monday, but especially with weekend hours.

Halbert told them that some of her staff had other jobs outside of the clerk’s office on weekends.

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